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MONDEX
MONDEX

MONDEX

4.2
Olsztyn, Poland

MONDEX offers 2,032 products. Sign up to view more.

MONDEX sells

About MONDEX

MONDEX is a Polish family-owned home brand from Olsztyn, established in 1986. For almost four decades we have been designing and sourcing home décor, tableware, kitchen and bathroom accessories for retailers across Europe. Our collections follow the seasons and a calm, natural aesthetic: hand-finished ceramics with a vintage patina, glass and metal vases, warm Christmas and autumn decorations, and everyday tableware made to be used and loved. Every product line is built as a series, so retailers can create complete, coherent displays, from EVRO Mediterranean vases and NEVA planters to SANTA LILA Christmas decorations and BASIC NATURE tableware. Our family of brands includes MONDEX (home décor), AFFEKDESIGN (porcelain tableware and mugs), Allesken (kitchen accessories) and BathLab (bathroom accessories). We ship from our own warehouse in Poland, keep large stock of our bestsellers and add new collections every season.

Reviews

4.2 (94)
G
Goedele
Concept store / Gift store · Putte, BE
· 2 months ago

Very bad experience! ALL the vases I ordered arrived broken. Very poor packaging that is completely inadequate for packaging/transporting porcelain, for example.

Zeer slechte ervaring! ALLE vazen die ik bestelde kwamen gebroken aan. Zeer slechte verpakking die abosluut niet voldoet om bvb porselein mee te verpakken/vervoeren.

Response from MONDEX

Dag Goedele, Het spijt ons oprecht dat uw vazen gebroken zijn aangekomen. Elke vaas wordt bij ons afzonderlijk verpakt in een eigen doos met noppenfolie en luchtkussens, in een stevige vijflaagse omdoos. Helaas kan transportschade ook dan niet altijd worden uitgesloten. Wij hebben alle beschadigde vazen volledig vergoed, zonder retour. Met vriendelijke groet, MONDEX

R
Richard
Food / Beverage store · Bruinisse, NL
· 6 months ago

Delivered broken, worthless

Gebroken geleverd waardeloos

Response from MONDEX

Het spijt ons dat de artikelen beschadigd zijn aangekomen. Uit de foto's blijkt dat het pakket tijdens het transport ernstig is vernield. In een dergelijke staat had de zending aan de deur geweigerd moeten worden. Aangezien de zending zonder enig voorbehoud is geaccepteerd, is een officiële schadeclaim bij de koerier juridisch niet meer mogelijk. Wij adviseren klanten altijd om beschadigde pakketten direct te weigeren. Desondanks bekijken we intern of we nog een passende oplossing kunnen bieden.

A
Andrea
Home deco store · Veenendaal, NL
· 7 months ago

Very very bad! Half of the items were in stock. Also very bad candlesticks. Damaged very badly! Very dissatisfied. Also about communication

Heel erg slecht! De helft van de artikelen was op voorraad. Ook erg slechte kandelaren. Beschadigd enorm slecht! Zeer ontevreden. Ook over de communicatie

Response from MONDEX

Het spijt ons deze beoordeling te lezen, aangezien deze niet overeenkomt met de feiten. Wij reageren direct op al uw berichten en hebben tot nu toe aan al uw verzoeken voldaan om de situatie naar wens op te lossen. Wij doen er alles aan om onze klanten te ondersteunen, ook in dit geval. Onze klantenservice blijft voor u klaarstaan om de zaken correct af te handelen.

N
Natasa
Home deco store · LESCE, SI
· 9 months ago

Really bad quality products, a shame what they are selling...

Response from MONDEX

We are sorry your parcel was damaged by the courier during the busy pre-Christmas rush. However, transit damage does not reflect our product quality. We approved your claim and resolved the issue within 24 hours, so we find it unfair to label our items as "bad quality" due to mishandling in shipping.

M
Marie Laure
Home deco store · VERDUN, FR
· 11 months ago

Poorly packaged merchandise, still in poor condition

Marchandise mal emballée, toujours en mauvais état

M
Milena
Home deco store · San Vendemiano, IT
· 1 year ago

It could be a 5⭐️ if only more care was taken with the packaging. The products are very beautiful and the prices are suitable but unfortunately they arrive damaged due to the little packaging.

Potrebbe essere un 5⭐️ se solo si facesse più cura al packaging. I prodotti sono molto belli e i prezzi adatti ma purtroppo arrivano danneggiati per il poco imballo .

H
Heidrun
Home deco store · Backnang, DE
· 1 year ago

Very nice goods, fast shipping. However, the size information should refer to the product, nivht on the packaging. That is misleading.

Sehr schöne Ware, schneller Versand. Allerdings sollten Die Größenangaben sich auf das Produkt beziehen, NIVHT auf die Verpackung. Das ist irreführend.

A
Andreas
Home deco store · Köln, DE
· 1 year ago

Everything top ... price performance ... fast delivery

Alles Top...Preis -Leistung...schnelle Lieferung

M
Maarten Johannes
Clothing / Shoes store · Deventer, NL
· 1 year ago

My 3rd x ordering and everything is all good. There was a very little damaged with the product but it was quickly resolved.

C
CHRYSANTHI
Concept store / Gift store · Athens, GR
· 1 year ago

Love it! Love it! Love it! So many amazing things for my shop! I could buy the whole shop! The vases and the decorative ones are fantastic! All of my customers love them! Everything came untouched with the great packing. I will shop again 100%

S
Sharisa
Concept store / Gift store · Krimpen aan den IJssel, NL
· 1 year ago

Top kwality!

F
Filip Nathalie
Home deco store · Oostende, BE
· 1 year ago

Beautiful items, paid in advance. Upon delivery it appears that 6 Christmas trees and 12 placemats have not been delivered!

Mooie artikelen, vooraf betaald. Bij levering blijkt dat 6 kerstboompjes en 12 placemats niet zijn geleverd!

L
Lis
Professional services (interior, projects) · Sagard, DE
· 2 years ago

everything great

alles bestens

V
Valérie
Other · SAINT-MAUR-DES-FOSSES, FR
· 2 years ago

Products arrived as shown in the photos and very well packaged

Produits arrivés conforme aux photos et très bien emballé

R
RIA
Hotel / Guest House / Catering · Dronten, NL
· 2 years ago

Top delivery! Very good

Top bezorging ! Heel goed

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